Month: November 2012
-
Lync AntiVirus recommendations
To prevent Antivirus scanners from interfering with the operation of Lync its recommended that certain Lync processes and directories are excluded from the scan locations. This is recommended for each Lync Server role. Lync Server 2010 Processes to exclude from antivirus scanning are: ASMCUSvc.exe AVMCUSvc.exe DataMCUSvc.exe DataProxy.exe FileTransferAgent.exe IMMCUSvc.exe MasterReplicatorAgent.exe…
-
RGS – Hours of Business & Holiday sets
Response Groups – Creating Workflows Both the option to add a preset hour schedule and holiday sets are greyed out until they are added from Lync Server Management Shell. This is done as follows: Defining Business hours as a Preset Schedule */Service Desk$a = New-csRgsTimeRange -Name “Service Desk Business Hours”…
-
Least Cost Routing
The Environment A single Lync Deployment with two sites (with PSTN connectivity at each). One in Melbourne (Australia), the Other in Auckland (New Zealand). The Goal When users homed to Melbourne call New Zealand numbers breakout to PSTN must be at the New Zealand gateway (not the Melbourne gateway – avoid international…