Month: August 2013

• MS-Diagnostic ID reference page

  MS-Diagnostic ID reference page

  MS-Diagnostic ID reference page Diagnostic ID Reason Potential Resolution 23 Call failed to establish due to a media connectivity failure when one endpoint is internal and the other is remote This could indicate a network error or Audio/Video Edge service connectivity issues. 24 Call failed to establish due to a media…

  28/08/2013
• Progress Report PSTN Call route

  Finding PSTN Call Route used

  Often times I have needed to check the Voice Routing to determine that the call is matched to the correct policies and routes and subsequently the correct gateway.Looking into a simple PSTN call in OCSLogger simply search for 101 Progress Report The Source is the FQDN of my Front End…

  12/08/2013
• Event ID 44009 O365 UM UM in Cloud

  Troubleshooting: Lync on Prem – UM in Cloud

  Got asked to solve an issue where Voicemail for users in a Lync onprem, UM in cloud environment had mysteriously stopped working.   The FE event log had this to say   Running Lync Traces showed the following   Followed by the Error   So as exchange UM is in…

  11/08/2013