Category: ADContacts

• ABS ADContacts Address Book AddressBook Call Button Call Work contacts

  Number missing from Call Button but present in Contact Card

  Perhaps one of the most mysterious of components in Lync is the Address Book Service and how it populates the Outlook contacts with numbers from AD and so on. Had one such interesting issue today and hadn’t realised the (now obvious) symptoms. The issue is that Lync contacts are not…

  09/12/2014
• ABS ADContacts AddressBook Service DDI Normalization

  Managing non DDI numbers in AD during migration

  If ever you get cross pollinated contact cards then you have just been a victim of Lync Contact Merge. A good explanation of this is found here. Its a handy feature but not always desirable…I landed up with this by normalizing the numbers in AD to a common DDI for all non DDI…

  13/02/2013
• ABS ABServer AD Normalization ADContacts AddressBook Service contacts E.164 Invalid AD Phone Numbers Normalisation Normalization Test

  AD Contact Numbers not showing in Lync

  Its always frustrating how Administrators don’t have any standard format in which they add telephone numbers to user in AD.Its even more frustrating when Lync WONT collect these numbers and send to the RTCAB database cause they aren’t in E.164 format.It is possible to add normalization rules for modifying numbers from AD to E.164 so…

  05/02/2013