Category: CX500

• CX500 CX500 Connecting to Lync Server

  LPE wont sign in to Lync externally

  The Problem Lync Phone Edition (in my case Polycom CX500 and CX600) wont sign in to Lync from externally. Internally working fine.The phone goes through the steps of finding the time server, then finding the Lync Server – OK. Then gets stuck on Signing in… Connecting to Lync ServerThis also…

  29/01/2014
• CX500 CX500 Internal Error Polycom

  Sign-in canceled due to internal error – CX500 and CX600

  IssueThe Lync phones (CX500 and CX600) no longer sign in to Lync 2013. Error message states “Please verify that the domain entered is correct“ After factory resetting the phone I still got the same error briefly followed by “Sign-in canceled due to internal error.Please try again“ I tested to see…

  21/01/2014
• CX500 DHCP Testing DHCP

  Testing DHCP Options

  By using the DHCPUtil.exe on the front end server one can emulate a DHCP query and thus test the DHCP configuration. The command is DHCPUtil.exe -emulateclientThe results are seen in the cmd window as follows:-  The request above is sent on the LAN connected interface (10.2.85.30) Above we see a response…

  02/04/2013