Category: dbo.Agents
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Event ID 31137 – Unable to removeadd Agent from Response Group
Recently I came across a situation where an Agent assigned to a response group had their SIP address changed by an administrator. Suddenly calls to this RGS were misbehaving, also their were 2 errors on the Lync FE server Event ID 31137 and 31138 Found the error by taking the…
NextGen Digital 