Category: Polycom
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Sign-in canceled due to internal error – CX500 and CX600
IssueThe Lync phones (CX500 and CX600) no longer sign in to Lync 2013. Error message states “Please verify that the domain entered is correct“ After factory resetting the phone I still got the same error briefly followed by “Sign-in canceled due to internal error.Please try again“ I tested to see…
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CX500 – Network error
As all blogs should, I’ll start this one with a personal experience…Just recently (sound familiar yet?)..I had configured the CX500 as per usual as a common area phone. It signed in beautifully once I added the telephone number (without the + of course) and the accompanying PIN.When I rebooted the phone it…
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Upgrading Polycom IP331 for Lync
Before we get stuck in just a note about the functionality. If you are looking for a device that can integrate with your desktop Lync client then this is NOT the device!This phone is for those “dial tone only” locations like in the lunch room. When thePolycom IP331 arrives it…