Category: Troubleshooting
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Proxy side ICE connectivity check failed
Issue Initial complaint was that all users homed to a specific pool could not reach voicemail, neither could any callers leave messages. Environment Lync 2010 with an Enterprise Pool (co-located Mediation servers), multiple SBA’s and SBC’s as well as an Edge Pool. Voicemail in O365. To make things interesting, each…
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Troubleshooting Issue: Can’t manage Skype Response Groups from CSCP GUI
Problem The Response Groups tab does not show any configured Workflows, Queues or Groups. Also I am unable to configure any Response Groups. Troubleshooting The Workflows do exist as my first check was to make sure they are visible and I can manage them from PowerShell. So permissions don’t appear to be an issue. Attempting to add a group…
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Wireshark Trace file too large to open
While looking for an evasive SIP Gateway related problem I used wireshark to collect additional traffic. Unfortunatly once I had taken the wirshark capture file (which had grown to almost 2 GB) to my laptop for analyzing I found that it lacked sufficient memory to load this enormous capture file.…
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