Category: Uncategorized
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Solving Event ID 31117 – LS Response Group Service
The Problem Users calling in to a existing Response Group Service are getting calls dropped when the call steps through the workflow and is directed to the RGS Queue. All other Workflows are working fine. History This started after an admin was tasked with re-directing calls to the workflow DDI\DID…
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Testing SQL Connectivity
Just about every deployment has an SQL shenanigan that slows me down. Usually I will install SQL Management Studio simply to prove that I am able to connect to SQL. That’s a BIG hammer.. I am aware that it can be done from command line, but SQL gives me the…
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Moving Skype for Business install Directory
Every once in a while a request to install to a drive other than C:\ comes along. Generally, I am happy to comply. Its when the request comes through AFTER I have already done the installation that makes for interesting times. On the surface you would think that simply uninstalling…
NextGen Digital 