Tag: Troubleshooting

• Error Codes mobility

  Lync Mobility: E_AuthError E2-3-2

  Issue Lync Mobile Client won’t sign in. Mobile client logs contain the error E_AuthError E2-3-2 Tests from testconnectivity.microsoft.com are successful. NOTE If the tests from testconnectivity.microsoft.com are unsuccessful then you may need to recheck the user credentials Reviewing the logs from the mobile device you find the following error messages:- 401 – Unauthorized:…

  17/06/2015
• Uncategorized

  Lync Mobility: E_ConnectionError E2-2-1

  Issue Lync Mobile Client won’t sign in. Mobile client logs contain the error E_ConnectionError E2-2-1 Tests from testconnectivity.microsoft.com are failing.  What we do know from testconnectivity.microsoft.com: the DNS record is resolving correctly the TCP port 443 is allowing the connection the SSL certificate seems to be OK This means that we have made…

  08/06/2015